Industries such as hospitality, catering, and property management face a critical shortage of frontline workers. Repetitive, high-intensity tasks like floor scrubbing and internal logistics struggle to attract and retain talent.

With rising minimum wages and insurance premiums, the traditional human-centered service model is seeing its profit margins continuously compressed.

During peak hours (e.g., hotel check-outs or restaurant meal times), manual service often falls short in timeliness and consistency, leading to a decline in customer satisfaction.

Traditional manual operations are difficult to track. Managers lack real-time visibility into cleaning frequencies, delivery durations, and overall operational efficiency.

Robots are no longer viewed as isolated hardware but as "Digital Employees" that seamlessly integrate into the daily business workflow.

The trend is shifting toward "Cloud-Based Swarm Intelligence," where sweepers and delivery robots operate in the same space, managed by a unified scheduling platform to maximize workspace utilization.